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Privacy Policy

Who we are

The website cactus-jack.com and its contents are provided by M & M Marketing Consulting GmbH, Hinwil:

M & M Marketing Consulting GmbH
Chrüzacherstrasse 24
CH-8340 Hinwil
Switzerland
Registered in the Commercial Register of the Canton of Zurich (Switzerland)
UID: CHE-326.723.768
(MwSt.-Nr.: CHE-326.723.768-MWST

Represented by: Markus Zimmermann
Mail: info@cactus-jack.com
Phone:+41 44 392 00 60
Mobile: +41 79 706 33 33

Duration of data storage

We store personal data only as long as it is necessary to ensure the functionality of the website or as long as it is required by the tracking and analysis services mentioned in this privacy policy and as long as further processing is required within the scope of our legitimate interest. Contractual data will be retained by us for a longer period of time, as this is required by legal retention obligations. Retention obligations that require us to retain data result from accounting regulations and tax regulations. According to these regulations, business communication, concluded contracts and accounting vouchers must be kept for up to 10 years. As far as we no longer need this data to perform services for you, the data will be blocked. This means that the data may then only be used for accounting and tax purposes.

Visiting the website

The website is hosted on servers in Europe. When you visit our website, our servers temporarily store each access in a log file. The following technical data is collected and stored until automated deletion:
– the IP address,
– the name of the internet access provider,
– the date and time of access,
– the website from which the access was made (referrer URL), if applicable with the search word used,
– the name and URL of the file accessed,
– the browser used by you (type, version and language),
The collection and processing of this data is done for the purpose of enabling the use of our website (connection establishment), to ensure system security and stability on a permanent basis and to enable the optimization of our Internet offering, as well as for internal statistical purposes. This is our legitimate interest in data processing within the meaning of Art. 6 para. 1 lit. f DSGVO.

Creation of a customer account

To place orders in the online store, you can order as a guest or open a customer account. When registering for a customer account, we collect the following data:
– Username
– First and last name
– postal address
– e-mail address
– Phone number
– password
The data is collected for the purpose of providing the customer with password-protected direct access to the data stored by us.
The legal basis for the processing of the data for this purpose is the consent given by you in accordance with Art. 6 (1) lit. a EU-DSGVO.

Online purchase

If you wish to place orders in our online store, we require the following data for the processing of the contract:
– First and last name
– delivery address
– Payment details (depending on the selected payment method)
– Login data, i.e. e-mail address and password (for registered customers)
The legal basis of data processing for this purpose is the fulfillment of a contract according to Art. 6 para. 1 lit. b EU-DSGVO.

Passing on of data to third parties

We only pass on your personal data if you have expressly consented to this, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the contractual relationship.
In addition, we pass on your data to third parties if this is necessary within the framework of the use of the website and the processing of the contract (also outside the website), namely the processing of your order. These third parties include namely the respective transport service provider who has been entrusted with the shipment of ordered goods.
The data is passed on for the purpose of providing and maintaining the functionalities of our website and for the fulfillment of our contractual obligations. This is our legitimate interest within the meaning of Art. 6 para. 1 lit. f EU-DSGVO.

Transfer of data abroad

We are entitled to transfer your personal data for the purpose of the data processing described in this privacy policy also to third companies (contracted service providers) abroad. These are generally committed to data protection to the same extent as we ourselves.

Cookies

Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. Our website uses cookies. When a user calls up a website, a cookie may be stored on his or her operating system. These cookies each contain a characteristic character string that enables the browser to be uniquely identified when the website is called up again.
The user can adjust the setting in the browser he uses so that he is informed in advance about the setting of cookies and can decide in individual cases whether the acceptance of cookies should be excluded for certain cases or generally. This may limit the functionality of the website.
We use so-called session cookies to optimize our online offer. This file does not contain any personal data and is deleted after the user closes the browser. We also use cookies so that the shopping cart works across multiple pages, or so that already entered form data does not have to be re-entered as well as so that they do not have to log in as a registered user on each subpage again.
We use on our website
– Google Translate and
– Google Analytics and Google Tag Manager
– are connected to the Google Merchant Center,
– have integrated the Instagram feed and
– You Tube and have a video/audio
– Video or audio and a live chat on the website. In addition, we have integrated the
– newsletter tool Mailpoet
– and we have implemented a contact form.
As these applications may set their own cookies.
The information generated by the cookie about your use of this website is transmitted to the servers of the providers of these services, stored there and processed for us. In addition to the data already listed in section 3, we may thereby receive the following information:
– Navigation path taken by a visitor to the site,
– Movement profile of the entire session,
– the time spent on the website or sub-page,
– the sub-page via which the website is left,
– the country, region or city from which access is made,
– End device (type, version, color depth, resolution, width and height of the browser window) and
– returning or new visitor
– any data you rub in yourself, including any audio or video recordings or broadcasts.

Tracking

We have integrated Google Analytics and use the Google Tag Manager. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to the use of the website and the Internet for the purposes of market research and demand-oriented design of this website. This information may also be transferred to third parties.
The provider of Google Analytics, Google Tag Manager and GTranslate is Google Inc, a company of the holding company Alphabet Inc, based in the USA. Before the data is transmitted to the provider, the IP address is truncated by activating IP anonymization (anonymizeIP) on this website within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. According to Google, the anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. In these cases, we ensure through contractual guarantees that Google Inc. complies with a sufficient level of data protection. According to Google Inc., in no case will the IP address be associated with other data concerning the user.
For more information about the web analytics service used, please visit the Google Analytics website. Instructions on how to prevent the processing of your data by the web analysis service can be found at http://tools.google.com/dlpage/gaoptout?hl=de.
For the sake of completeness, we would like to point out that in the USA, monitoring measures are in place by US authorities, which generally allow the storage of all personal data of all persons whose data has been transferred to the USA. This is without regard to the reason for the request or other objective criteria.

Right to information, correction, deletion and restriction of processing.

You have the right to request information about the personal data stored by us. In addition, you have the right to correct incorrect data and the right to delete your personal data, provided that this does not make it impossible for us to fulfill our contractual obligations or does not conflict with a legal obligation to retain data.
You can contact us via the e-mail address info@cactus-jack.com.

Data security

We use appropriate technical and organizational security measures to protect your personal data stored with us against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments. You are responsible for protecting your own access data.

Complaint

You have the right to complain to a data protection supervisory authority at any time.

Hinwil, February 2022

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